Privacy notice

Who we are

Kegel Nest is operated by FLATMAP, which is responsible for the personal data described here. You can reach us at contact@flatmap.be.

Data the app uses

Firebase Authentication gives you a guest account identifier when you first open the app. If you later link Sign in with Apple, Google sign-in or an email address, Firebase also holds that account information.

The Kegel Nest backend stores what the app needs to work for you:

• your app preferences and consent choices
• your answers to the suitability questions
• optional symptom check-ins
• lesson progress, session history and your place in the program
• the subscription status needed to unlock content

Suitability answers and check-ins are health information. We use them only to run the app for you. We don’t sell them, use them for advertising or put them in analytics or crash reports.

Purchases

Apple or Google processes your payment. RevenueCat receives store purchase information so we can check whether your subscription is active. We never see your full payment details.

Optional analytics and crash reports

Usage analytics (Firebase Analytics) and crash reporting (Firebase Crashlytics) are off until you turn them on in the app. You can turn each one on or off separately at any time. Health answers, purchase tokens and sign-in tokens are kept out of both.

Where data is stored

The Kegel Nest API and database run on Hetzner servers in Germany. Database backups are stored in Google Cloud Storage in Frankfurt, Germany, and expire after about 30 days. Data travels over HTTPS, and backups are encrypted at rest.

Export and deletion

You can export your data, or delete it, from inside the app, with or without a subscription. Deletion removes your live app data straight away. Copies in backups expire after about 30 days, and a restore never brings deleted data back into use. How to delete your data.

Deleting your data does not cancel an App Store or Google Play subscription. Cancel that in the store where you subscribed.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict how it is used, and to withdraw consent at any time. Most of these you can do in the app; for anything else, email contact@flatmap.be. You can also complain to your local data protection authority.

This website

kegel-nest.com does not use cookies or advertising trackers. We count page visits and store-button clicks with Umami, a cookie-free analytics tool we host ourselves on the same servers in Germany. It does not identify you. Our web server keeps short-lived technical logs, such as IP addresses, to keep the site secure.

Changes to this notice

If we change how we handle your data, we will update this page and the date at the top, and tell you in the app when the change matters.