Delete your Kegel Nest data
How to delete your account and data from Kegel Nest: Pelvic Floor, by FLATMAP.
Draft. This document is pending legal review before the public release of Kegel Nest.
Delete your data in the app
This is the fastest way, and it works with or without a subscription:
- Open Kegel Nest and go to Profile.
- Choose Privacy & your data.
- Choose Delete your data, read the summary and confirm.
The app shows the status of your request. Want a copy first? Choose Export your data on the same screen.
Can’t open the app?
Email contact@flatmap.be from the email address of the account you linked (Apple, Google or email sign-in) and ask us to delete your Kegel Nest data. We will confirm by email when it is done.
If you only ever used the app as a guest and never linked an account, we have no way to identify your data from an email. Reinstall the app on the same device if you can and delete from inside the app, or email us and we will help as far as we can.
What gets deleted
- your account identifier and linked sign-in
- suitability answers and symptom check-ins
- lesson progress, session history and program position
- preferences and consent choices
Live data is removed straight away. Copies in database backups expire after about 30 days and are never restored into use.
What is kept
Apple, Google and RevenueCat keep their own purchase records under their own policies. Deleting your data does not cancel a subscription. Cancel it in your App Store or Google Play settings.
Questions? Email contact@flatmap.be. Please don’t include health details, passwords or payment information.